Sigasi Talkback

Sigasi uses talkback and telemetry services to better understand how our users engage with our products and to make improvements. Talkback automatically collects metadata about how someone is using Sigasi Visual HDL (but no design data!) and sends this metadata to Sigasi through a secured connection.

Why Should I Enable Talkback?

By enabling Talkback, you help us improve SVH:

  • Talkback provides us with feature usage. This information helps us determine which features are valuable for you as a user so we can adjust our product roadmap.
  • Talkback collects performance statistics that we can relate to the project sizes. Together with our in-house performance tests, this helps us keep the SVH compiler and user interface fast.
  • Talkback helps us reduce software errors by collecting incident reports from various use cases.
  • Talkback is automatic and less cumbersome than feedback surveys.
  • Talkback is required to use our free Community Edition.

What Information Does Talkback Collect?

Talkback and telemetry in SVH transmit meta-information about your project, operating system, Java Virtual Machine, tool usage, build performance, system statistics, license type, file system paths, and incident reports (stack traces) that occur due to software errors. We also collect MAC addresses. When a client connects to the server, their IP address is visible. Talkback never transmits any HDL code, but it may send identifiers. All transmissions use industry-standard SSL secure connections.

We identify your Sigasi workspace using a generated identifier, specifically a standard Java universal unique identifier UUID.

Talkback stores all the information it transmits in a local log file so that you can inspect it. The data is human-readable in JSON format.

How Does Sigasi Use This Information?

Sigasi uses the information transmitted by Talkback for marketing and product planning and development. We use it to decide which features to develop and improve, find and fix bugs, and find and fix performance issues.

What About My Firewall or Proxy?

Talkback uses the HTTPS protocol for data communication. If your firewall blocks outgoing SSL connections to our server, Talkback cannot send diagnostics. To enable Talkback, make sure your firewall allows outgoing connections to .

Talkback does not support Proxies. If Talkback cannot connect to our server directly because of your firewall or proxy server, you won’t be able to use the Community Edition.

Telemetry Features Are Against My Employer’s Policy. What Can I Do?

Our Sales Team will be happy to discuss options with you.